FAQ
Where is my MouthShield Shipment?
We are a small business, please be patient. We ship out MouthShields typically within 2-3 business days from when you placed your order. From there the USPS shipment can take anywhere from another 3-7 business days depending on your location.
What is the return policy if the MouthShield isn't working for me?
Unfortunately, due to the nature of the product which doesn't allow us to resell returned MouthShields, we are unable to offer any refund for any reason.
Where is the MouthShield made?
Right here in the frozen tundra, Minnesota, USA!
What are best practices to help me use the MouthShield most effectively?
Can the MouthShield be used with a night guard or retainer?
Yes it can! The MouthShield sits gently in between your teeth and lips so it can be used in conjuction with a night guard or retainer. In fact our founder uses it everyday along with their teeth grinding mouth guard.
How long will the MouthShield last?
The MouthShield is made from 100% medical grade silicone rubber which is very durable. With proper use and cleaning, it should last quite a long time, at least a year.
What if the MouthShield feels too big for me?
The MouthShield will feel large when you first start using it. Use it for a week before you do any trimming. Only trim one segment at a time. It is more likely to fall out of your mouth if you trim it too much.
How big is the MouthShield?
The MouthShield is 1.5” high by 3.75” wide. This is large enough to stay in front of your teeth and continue to block air flow even if you mouth is partially open.
Can the MouthShield be used to treat Obstructive Sleep Apnea?
No, the MouthShield is designed to only prevent mouth breathing.
Can the MouthShield prevent snoring?
As previously stated, the MouthShield is designed only to prevent mouth breathing. It may be possible that it will reduce your snoring, but this has not been reviewed or verified in a clinical setting. In caution, the MouthShield should only be used if you are confident that your nasal passages and airway to the lungs will remain open.
Can I use the MouthShield if I don’t use a CPAP?
Yes, absolutely! It can complement other products that are designed to keep the nasal passages open.
Will the MouthShield prevent “dry mouth” when using a nasal mask?
Yes. Dry mouth is caused by air passing through the mouth when the lips are not totally closed. The MouthShield will block this airflow that would otherwise go past the lips.
Can children use the MouthShield?
The MouthShield is designed for adult use. We recommend consulting with a healthcare provider before allowing a child to use the MouthShield.
Is the MouthShield comfortable to wear?
The MouthShield is made from soft, medical-grade silicone rubber, designed to be comfortable for extended use. However, it may take a few nights to get used to wearing it.
What should I do if the MouthShield falls out during the night?
If the MouthShield falls out during the night, ensure it is properly fitted and not trimmed too much. It might take some time to adjust to it. Try using it consistently, and if the problem persists, consult our Tips for Success or contact us for further advice.
Can I use MouthShield with dental work such as braces or implants?
Yes, the MouthShield is designed to be compatible with various dental appliances, including braces and implants. However, if you have any concerns, it's best to consult with your dentist.
Is the MouthShield BPA-free?
Yes, the MouthShield is made from 100% medical-grade silicone rubber and is free from BPA and other harmful chemicals.
How often should I replace the MouthShield?
With proper care and cleaning, the MouthShield should last at least a year. If you notice any signs of wear and tear, such as cracks or tears, it’s time to replace it.
Can the MouthShield help with teeth grinding?
While the primary purpose of the MouthShield is to prevent mouth breathing, it can also serve as an additional barrier if you wear a night guard for teeth grinding.
How should I store the MouthShield when not in use?
Store the MouthShield in a clean, dry place. Using a case can help keep it clean and protected when not in use.
Can the MouthShield help with nasal congestion?
While the MouthShield itself doesn't treat nasal congestion, it can help promote nasal breathing. Using it in conjunction with nasal sprays or decongestants can improve overall breathing.
Can I use the MouthShield while exercising or during sports?
The MouthShield is specifically designed for use during sleep. It is not recommended for use during physical activities or sports.
What should I do if I experience discomfort or irritation while using the MouthShield?
If you experience discomfort or irritation, try adjusting the fit or trimming the MouthShield as recommended. If the problem persists, discontinue use and consult with a healthcare provider.
Is there a warranty on the MouthShield?
We stand by the quality of our product. If you receive a defective MouthShield, please contact us within 30 days of purchase for a replacement.
Can the MouthShield be used by people with asthma?
While the MouthShield is designed to promote nasal breathing, individuals with asthma should consult with their healthcare provider before use to ensure it is safe and suitable for their condition.
How does the MouthShield differ from other anti-snoring devices?
The MouthShield is specifically designed to prevent mouth breathing, which can contribute to snoring. Unlike other devices that adjust the position of the jaw or tongue, the MouthShield focuses on keeping the lips sealed to promote nasal breathing.
Can I use MouthShield if I have a cold or nasal congestion?
It’s generally not recommended to use the MouthShield if you have severe nasal congestion or a cold that blocks your nasal passages, as it requires clear nasal passages for effective breathing.